Glass Balustrade - Standoff Side Mount

Hassle-Free Replacement Promise

If any glass panel arrives with manufacturing issues such as defects, damage, or incorrect sizing, we will organise a fast-tracked replacement at no cost to ensure your project is not delayed. Priority dispatch will be arranged as soon as the issue is confirmed.

Measurement Mistake Support Policy

We understand errors can happen when choosing materials or taking measurements.

For standard items, customers may request an exchange or return within 14 days of purchase, and no restocking or handling fees will apply.

For custom-made glass, if the incorrect measurements were provided by the customer, replacement panels can still be ordered — and we will supply them at cost price only, with no extra processing fees.

These panels are backed by a 10-year warranty, covering manufacturing faults and replacement for eligible issues.

2205 Stainless Steel Spigots

Our 2205-grade stainless steel spigots include a 10-year replacement warranty, with the black powder-coated finish protected for 2 years against peeling or surface defects.

Glass Gates, Hinges & Latch Hardware

All gate panels and hinge/latch components come with a 2-year replacement warranty for defects in materials or workmanship.